Privacy Policy – Tax Savvy Uganda

Introduction to Our Privacy Practices

At Tax Savvy Uganda Limited (also known as Tax Savvy (U) Ltd.), your privacy is an integral part of our commitment to deliver quality tax advisory & consultancy services. We acknowledge that your personal and financial information is highly sensitive and must be handled accordingly. This privacy policy outlines the information we collect on you, how it is used, stored, protected, and disclosed in connection with your use of our services in your capacity as an individual, self-employed person, SME or large organization. We encourage you to read this policy in full so that you can make informed decisions on how your data is treated, and we use it to prove our commitment to safeguarding your privacy in all matters related.

Who We Are

Tax Savvy Uganda Limited is a US-based leading tax consultancy and advisory firm located at 400 S 4th St Ste 31, Las Vegas NV 89101. Our professionals have over 11 years’ experience in tax planning, compliance, auditing, exemptions, and digital taxation. We offer individualized and personalized tax services to individuals, SMEs, and corporations while prioritizing confidentiality, compliance, and achieving the best outcome for our customers and clients.

CEO Gordon, along with our key team members Sharon and Martin, are dedicated to ensuring that your privacy is protected while providing you with personalized support and expert advice.

Scope of This Privacy Statement

This Privacy Policy applies to personal information collected or processed by Tax Savvy Uganda Limited (“Tax Savvy”) via the website (https://taxsavvyug.com/) and online inquiry forms, over the telephone, and in one-on-one or virtual meetings with Tax Savvy customer-facing representatives, from current and potential clients and business partners or visitors to the Tax Savvy website. This Privacy Policy has been put in place to ensure compliance with any relevant United States regulations concerning data protection, including relevant laws and regulations on federal and state privacy and security of personal information. It is also in keeping with our values regarding the collection and appropriate handling of personal information.

Types of Information that We Collect

Personal Information: Name, date of birth, ID details (e.g. social security number, unique citizen number or taxpayer identification number), contact information (address, telephone number, and e-mail address).
Financial and Tax Data: Information on income, bank account details, copies of tax returns, documentation concerning investments, and other relevant financial items required for tax advice and tax planning.
Company Information: Registration data on the business or other legal entity, business form data, personnel data, transaction data, VAT, EFRIS/DTS-relevant information.
Online Data: IP address, type of browser software, device ID numbers, and use of a website through cookies and analytics services.
Communication Data: Communication such as emails, telephone call record logs, inquiry forms, and notes in the context of consultations or meetings.
Training & Mentoring Data: Information acquired in the context of training sessions for staff or mentoring programs.

We always try to collect only that information that we believe should be collected for specific purposes and according to any preferences you have to not allow sharing certain types of personal data.

How Your Information May be Used and Processed

To offer, administer, and deliver our tax advisory, filing, audit, exemption, and digital tax solution services
To handle online inquiries, schedule consultations, and respond to your questions or requests
To verify identity and confirm eligibility for refunds, exemptions, or special tax programs
To prepare and file tax returns, reconcile ledgers, and represent clients on audits or appeals
To enhance our services, site content, and user experience via analysis and feedback
To provide essential updates, regulatory alerts, personalized tax tips, and monthly digests (with your consent)
To enable staff training, mentoring, and client continuing access

We will not use your personal information for other purposes without your explicit consent.

Legal Bases for Processing Personal Information

Necessary for the performance of a contract: Where you have contracted with us to provide services, we need certain information in order for us to perform our obligations.
Compliance with a legal obligation: Our servicing and receipt of any payments may involve compliance with applicable US federal or state tax rules, including Internal Revenue Service regulations, anti-money laundering monitoring, and record-keeping obligations.
Legitimate interests: For our own purposes (for example, to improve services, conduct audits, ensure the security of our systems, etc.) provided that such purposes are not outweighed by your right to privacy.
Consent: Where you voluntarily provide us with information (e.g., where you sign up to receive newsletters or make an inquiry) in situations where consent is required under applicable law, we process the data on the basis that you have clearly indicated that you consent to the processing which would otherwise constitute an infringement.

How We May Collect Your Information

Directly from you when you submit online inquiry forms, provide documents, or interact via email, phone, or in person
Automatically when you use our site (e.g., through cookies, analytics, and log files to track usage, improve security, and recognize user activity)
From third-party sources (i.e., government registries or authorized business partners) only with your knowledge and consent

We attempt to be as transparent in our collection policies as possible and keep you apprised of the data we need and the reasons why.

Cookies and Similar Online Tracking Technologies

Our site (https://taxsavvyug.com/) employs cookies and other similar tracking tools to improve your online experience, analyze site usage, and tailor the offered content. Cookies are small text files that are placed on your device, and they enable us to remember your computer and how your device interacts with our website.

Cookie choices may be managed in your specific browser settings. Disabling certain cookie types may impact the operation of some sites; however, there is no restriction on your ability to access basic functionalities of our websites. We do not utilize cookies for third-party advertising or to gather sensitive personal information. For more information, please see our Cookie Policy.

Data Storage and Information Security

Secure servers using encryption technology for data storage and transmission
Access to client records on a need-to-know basis
Regular security audits, vulnerability scans, and training of staff on data protection
Safe disposal and/or anonymization of information that is no longer required in order to meet legal or business purposes

We continuously monitor and review our practices to keep up with new threats and regulatory changes.

Retention of Personal Data

We only retain personal data as long as it is necessary to fulfil the purposes for which it has been collected pursuant to this policy or otherwise, including to meet our legal, regulatory, and contractual obligations. Generally, for tax purposes, such information may be kept for no less than seven years as required by US taxing authorities. After such period, this data will be securely destroyed or anonymized, unless we determine that a longer period of retention is necessary to provide services or products to you, to resolve disputes, or when required by specific laws or jurisdictions with your consent.

Sharing and Disclosure of Client Data with Third Parties

With your explicit consent, for example, for referral purposes or specialist external consultation
With tax authorities or other government entities (the IRS/URA) as necessary to meet our overall legal compliance requirements such as audits, tax reporting, etc.
With third-party service providers you have a pre-existing relationship with (e.g., IT support, cloud data storage), who are subject to confidentiality agreements and data protection standards
When the transfer is in connection with a business transfer, merger, or acquisition, with appropriate safeguards, security controls, and notice
To protect the rights, property, or safety of Tax Savvy Uganda Limited or our clients or others, where the disclosure is required by law

We will limit all sharing to only that which is necessary for the stated purpose. We will require similar undertakings from all such third parties.

International Data Transfers

While most of our operations and the data we house are in the United States, there may be occasions when tax-related matters require us to share data located in Uganda or elsewhere. If you bring personal data outside of the United States, we use appropriate safeguards, such as contractual and transmission mechanisms, to ensure compliance with data privacy laws and protect your information.

Privacy Rights and Choices that you May Have

Right of access: To request a copy of the personal data we hold about you.
Right of rectification: To request corrections to inaccurate or incomplete data.
Right of erasure: To request deletion of your data when it is no longer necessary for us to use it, or if you withdraw your consent (subject to us having legal obligations to retain it).
Right to restrict processing: In certain circumstances, to restrict our use of your information.
Right to data portability: To be provided with a copy of your data in a commonly-used, machine-readable format and to ask us to transmit it to another data controller if technically feasible.
Right to object: To object to certain processing activities, such as direct marketing.

If you wish to exercise any of these rights please contact [email protected] or call 702 566 0485 and we will deal with your request without undue delay, in accordance with applicable law.

Children’s Privacy

The services offered herein are not directed to children under the age of 18, and we do not intend to knowingly collect personal information from such children. If you are aware or have a reason to suspect that a child has submitted any personal information to us without proper parental permission, please contact us immediately at [email protected] or (702) 566-0485, and we will take all necessary measures to remove such information.

Third-Party Web Sites, Applications and Services

Our Site may display links to third-party websites, tools, or resources. These are not operated, controlled, or maintained by Tax Savvy Uganda Limited. This Privacy Policy does not apply to those websites and we advise you to consider the Privacy Policy of any third-party services you visit from our Site for information about their data collection and use. We do not have any control over and shall not be responsible for the privacy or security of information you choose to provide to third parties.

How We Safeguard your Information

At all times the security and privacy of our clients and their data is at the forefront of everything we do. We implement layered security controls such as access control management, firewall implementation, intrusion detection systems, and periodic data backup. In addition, we provide privacy and security training for all staff, and both user and privileged access to sensitive data is logged and monitored. Should a data breach event occur, we have an established incident response plan in place and will communicate as necessary to individuals and authorities consistent with applicable existing legal obligations.

Notification of Data Breach

If we become aware of any unauthorized access or disclosure of your personal information, Tax Savvy Uganda Limited will investigate and contain the breach and notify those affected as soon as practicable. We will also notify applicable authorities in accordance with applicable U.S. breach notification laws and provide recommendations regarding other protective steps you may need to take.

Confidentiality and Privacy of Clients

We take privacy and confidentiality very seriously as a professional tax advisory firm with a reputation to uphold. All information exchanged with us in the course of a seminar, training, online request, or in making an application for information or representation are held as privileged and confidential. We also expect our staff to handle the most sensitive financial and business material with utmost discretion and professionalism.

Data Integrity and your Obligations

We try to keep accurate records on all of our clients. We rely on you to help us keep the records complete, accurate, and up-to-date. Please let us know if your records change after you provide them to us, or if you notice something incorrect in what we have on file for you. If you provide us with new information, we will update our records to make sure we are continuing to provide you with the service you expect.

Marketing Communications and Promotional Opt-Out

With your permission, Tax Savvy Uganda Limited may notify you about tax updates, regulatory news, newsletters, guides, and information on events, seminars, or invitations to workshops. You can choose not to receive communication from Tax Savvy Uganda by either following the unsubscribe link in our emails to you, or by emailing us at [email protected]. Refusing to receive such messages will not limit the services we offer you as a tax advisor.

Changes to our Privacy Statement

We will periodically update this Privacy Policy to address changes in legal requirements, our service offerings, or our data collection and use practices. When we make substantive changes, we will notify you by posting a new privacy policy with the date of the change highlighted on our website. We recommend that you check the policy from time to time for the latest information on our privacy practices.

Questions about this Privacy Statement

For questions, concerns, or requests relating to this Privacy Policy or your personally identifiable information, please contact our privacy office:
Email: [email protected]
Phone: (702) 566-0485
Office Address: 400 S 4th St Ste 31 Las Vegas NV 89101
We will promptly and transparently answer your questions, problems, or requests. If you have unresolved issues, you can also contact the competent data protection authority.

Dispute Resolution and Regulatory Compliance

Tax Savvy Uganda Limited promises to deal with your privacy complaints in a timely and fair manner. If you have a complaint or dispute with us about how we have handled your personal information, we encourage you to contact us using the details above so that we can investigate and attempt to resolve your complaint within 30 days. You may submit your complaint to the national electronic commerce or data protection authority, such as the Federal Trade Commission (FTC) or your local state’s data protection authority.

Your Consent to this Privacy Policy

By using any or all of the services provided by Tax Savvy Uganda Limited through the information submitted by you in our online inquiry or through our website generally, you agree and give consent that you have read, understand, and fully accept our Privacy Policy as outlined below. Whenever you continue to use or access our services, you consent to the collection, use, and disclosure of your data as further described in our Privacy Policy.

Frequently Asked Questions

Q: What info is collected if I make an online inquiry?	A: Your name, contact info, and a brief explanation of your tax question or case. Additional info is requested to complete the case.
Q: How do I review or correct my data?	A: Email at [email protected] or call (702) 566-0485 with your request. Verification of identity is required and then directions will be provided.
Q: Will my data be provided to IRS or other government organization?	A: Only if authorized, or required for filing taxes, audits, or compliance review.
Q: For how long will my data be retained?	A: Generally 7 years minimum, as required for tax regulations.
Q: Can I request deletion of my data?	A: Yes, unless there is legal or contractual necessity for use or retention of some data. Contact us to request removal.

Additional Resources on Data Privacy

We believe that well-informed clients become empowered clients. For more information about your privacy rights and data protection in the U.S., you may wish to visit the websites of:

Federal Trade Commission (www.ftc.gov)
U.S. Department of Justice Privacy Division
Nevada Attorney General’s Consumer Protection Division

If you need further assistance or have special privacy concerns, please contact our office for assistance tailored to your needs.

Conclusion and our Ongoing Commitment

At Tax Savvy Uganda Limited, our mission includes providing you with excellent tax solutions and protecting your privacy. Tax Savvy Uganda Limited regularly reviews and updates its privacy practices to ensure that we stay current with changing regulations and client expectations. We appreciate the confidence you have shown in us by granting us the privilege of serving you as your tax advisor and consultant. To ask a question, obtain a clarification, or submit a privacy-related request, please email [email protected] or call (702) 566-0485 or visit our offices at 400 S 4th St Ste 31, Las Vegas NV 89101. Subscribe to our monthly digest on tax advisory articles and let us know how we can better serve you concerning privacy and tax issues.